I want you to be really happy with your order but I know that things aren't always exactly what you expect when you order online!
If you are unhappy with your order for any reason, please return it in its original packaging within 14 days, and I'll refund the price as soon as I receive it.
Unfortunately I cannot refund the return postage costs unless the item was damaged or faulty on arrival. If this is the case, please contact me before sending it back, at firstname.lastname@example.org. Thank you!